Privacy policy

Privacy Policy for DiHero

At DiHero, accessible from https://dihero.site, your privacy is one of our main priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by DiHero and how we use it. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information when you interact with our website or use our services. This may include:

Name
Email Address
Phone Number (if provided)
Account Details (if you create an account with us)
Other personally identifiable information you provide through contact forms, newsletter sign-ups, and other interactions.

1.2 Non-Personal Information

We also collect non-personally identifiable information to help us improve your experience on our website. This may include:

IP Address
Browser Type and Version
Operating System
Device Information (mobile, tablet, etc.)
Pages Visited
Referral Source
Date and Time of Visit

2. How We Use Your Information

We use the information we collect in various ways, including:

To provide and improve our services: To enhance your experience with DiHero, including personalized content and recommendations.
To communicate with you: To respond to inquiries, provide customer support, and send service-related updates, including newsletters or promotional offers (if you’ve opted in).
For website analytics: To monitor and analyze web traffic and improve site functionality, ensuring it works as efficiently as possible.
For marketing and promotions: If you have agreed to receive marketing communications, we may send you updates, special offers, and other promotional content.

3. Cookies and Tracking Technologies

DiHero uses cookies and similar tracking technologies (such as web beacons) to enhance user experience. Cookies are small data files stored on your device, which help us:

Remember your preferences
Improve website functionality
Analyze website usage
Track user activity for marketing purposes

Cookie Types We Use:

Essential Cookies: Necessary for basic functionality of the website.
Performance Cookies: Used to understand how visitors use the site and enhance its performance.
Functional Cookies: Help remember your preferences (e.g., language, region).
Advertising Cookies: Used for tracking and delivering personalized ads.

You have the option to disable cookies through your browser settings. However, please note that some website features may not function properly if cookies are disabled.

4. Data Security

We take your privacy and data security seriously. We implement robust technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration. These include:

SSL Encryption to ensure secure data transmission.
Regular Security Audits to assess vulnerabilities.
Access Controls to limit data access to authorized personnel only.

While we use reasonable precautions to protect your information, no method of data transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share your information with trusted third-party vendors who assist in website operations, customer support, marketing, and payment processing. These service providers are required to maintain the confidentiality of your data.
Legal Requirements: We may disclose personal information if required by law, such as in response to a subpoena, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of such changes by email or by posting a prominent notice on our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: You have the right to request copies of your personal information that we hold.
Correction: You can request that we correct any inaccurate or incomplete information.
Erasure: You have the right to request that we delete your personal data under certain conditions.
Restriction of Processing: You can request that we limit the processing of your personal information under specific circumstances.
Data Portability: You can request a copy of your data in a commonly used format for transfer to another organization.
Objection to Processing: You may object to certain types of data processing, including marketing.

If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Third-Party Links

Our website may contain links to external websites not operated by DiHero. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal data. We are not responsible for the content or privacy practices of third-party websites.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information. If you believe that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal obligations, or other factors. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Email: [admin@dihero.site]